A Tip of the Hat to Karaoke Rock Bands

Thank God for karaoke rock bands. Last night the excellent players and supporting crew of Metalsome brought the house down at my company’s Christmas party, backing me and my nerdy coworkers on everything from The Black Crowes’ “Hard to Handle” […]

The Adventure of Enterprise Software: Salesforce, Mascots, and the Heroic Customer

Is your software cumbersome and complicated? Does it require months of training to use and years of experience to master? Make the challenges into an adventure. Salesforce does. If you’re not a sales or marketing person, you should know that Salesforce is the […]